About The Luxe Almari Preloved South Asian Fashion UK

The Luxe Almari was created with a simple but powerful purpose: to transform how we buy, wear, and value South Asian fashion in the UK. As a peer-to-peer marketplace, we connect buyers and sellers to give preloved South Asian clothing a new life – from luxury designer lehengas and sarees to affordable everyday outfits.

For too long, beautiful pieces have been worn once and stored away. The Luxe Almari exists to change that narrative, making it easy, sustainable, and rewarding to buy or sell preloved South Asian outfits.

Our Mission: Sustainable & Accessible South Asian Fashion

The Luxe Almari was created with a simple but powerful purpose: to transform how we buy, wear, and value South Asian fashion in the UK. As a peer-to-peer marketplace, we connect buyers and sellers to give preloved South Asian clothing a new life – from luxury designer lehengas and sarees to affordable everyday outfits.

For too long, beautiful pieces have been worn once and stored away. The Luxe Almari exists to change that narrative, making it easy, sustainable, and rewarding to buy or sell preloved South Asian outfits.

Why Buy & Sell Preloved South Asian Clothing in the UK

We aim to make South Asian fashion sustainable, affordable, and accessible for everyone, regardless of budget, background, or occasion. These pieces shouldn’t be reserved only for weddings, festivals, or family functions. The craftsmanship, color, creativity, and heritage woven into every outfit deserve to be enjoyed in everyday life, paired with Western wardrobes, styled with confidence, and worn proudly in any setting.

Whether you’re shopping for a wedding, mehndi, festival, or casual celebration, our platform connects buyers and sellers across the UK.

Celebrating Culture and Heritage

The Luxe Almari is also about representation and cultural pride. South Asian fashion has historically been under-represented in mainstream culture, despite its global influence. We celebrate these designs openly, encouraging people to embrace their roots and inviting non-South Asian communities to discover and appreciate their beauty.

At its heart, The Luxe Almari is a space for sustainability, community, and connection — where preloved designer outfits, lehengas, sarees, and South Asian clothing tell stories, honor traditions, and support a more circular, inclusive fashion future.


Our Founder – Bal Deol

For over 25 years, I’ve worked in marketing and communications across media, education, finance, travel, and law. Throughout my career, one passion has followed me everywhere: South Asian fashion.

I’ve spent much of my life traveling to India a second home where my family lives and where my love for craftsmanship, colour, and creativity truly grew. Each visit revealed the incredible artistry behind designer South Asian clothing: the handwork, heritage, and stories woven into every thread.

In the UK, I’ve seen how South Asian fashion can feel niche, expensive, or reserved only for big occasions. The Luxe Almari was created to change that narrative, making preloved and designer South Asian outfits accessible, affordable, and wearable every day.

Our Vision

To make South Asian fashion sustainable, affordable, accessible, and mainstream.

We show how preloved designer outfits and South Asian pieces can blend effortlessly into Western wardrobes from pairing embroidered jackets with denim to styling classic kurtas as everyday workwear. South Asian fashion doesn’t need to be saved for special events; it can be worn, loved, and celebrated every day.

The Luxe Almari honours our heritage while re-imagining how we wear it today — with conscious choices, modern sensibility, and inclusive luxury at its core.

FAQ 

Q: What is The Luxe Almari?
A: The Luxe Almari is a UK marketplace for preloved South Asian fashion, connecting buyers and sellers of designer lehengas, sarees, and festive outfits.

Q: How do I buy preloved South Asian clothing in the UK?
A: Browse our collections of women’s and children’s outfits, filter by size or occasion, and purchase directly through our secure platform.

Q: Can I sell my preloved South Asian outfit?
A: Yes! List your designer lehenga, saree, or festive outfit, set your price, and connect with buyers across the UK.

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Who can use The Luxe Almari?

Anyone in the UK looking to buy or sell pre-loved clothing, occasion wear, modest wear, accessories, or designer pieces.

Is The Luxe Almari UK-based?

Yes. The Luxe Almari currently supports UK buyers and sellers only.

Do you buy items directly?

No. The Luxe Almari is a peer-to-peer marketplace. We only transfer funds after an item has sold.

How can I sell my items?

How can I sell my items?

You have two options:

Direct Listing (15% commission)

You create your own listing on The Luxe Almari.

You:

Upload clear photos

Add sizing, condition, and price

Post the item to the buyer when sold

We take 15% commission from the final sale price. You keep 85%.

Concierge Service (30% commission)

Perfect if you want a hands-off experience.

We:

Collect or receive your item

Photograph and list it professionally

Promote it on our channels

Handle buyer communication

Package and ship once sold

You keep 70% after our 30% commission.

There is no upfront fee for Concierge — commission is only charged after a confirmed sale.

How do I create a direct listing?

Create a Luxe Almari account

Click “Add Product” / “List an Item”

Upload high-quality photos (preferably worn or on a mannequin)

Add details: size, condition, original RRP, measurements, fit info

Choose your price and publish

You can edit, pause, or delete your listing anytime.

What types of items can I list?

You can list most pre-loved fashion items, including:

Occasion wear

Bridal, partywear, and modest wear

Designer and non-designer clothing

Bags, accessories, and shoes (good condition only)

Items must be clean, accurately described, and in sellable condition.

Can I list multiple items?

Yes — you can list as many items as you like.

What condition should my item be in?

All items must be:

Clean

Accurate to the listing

Free from undisclosed damage

Ready to wear

Be honest about any flaws - transparency protects both buyer and seller. 

What is the Concierge Service?

Our premium selling service for clients who prefer The Luxe Almari to do everything.

We handle:

Collection or drop-off of your items
Photography & professional listing
Promotion across Luxe Almari channels
Communication with buyers
Packaging & fulfilment
Transfer of earnings after the sale

Commission: 30%

How do I apply for Concierge?

Send us a message on Instagram or email us. We will request:

Photos or descriptions

Item condition

Size and measurements

Original RRP

Your payout details

Once accepted, we will arrange collection/drop-off.

How long do you keep my item?

Items are listed for an initial 6-week period, then reviewed. You may request your item back anytime if it hasn’t sold.

How do I apply for Concierge?

Send us a message on Instagram or email us. We will request:

Photos or descriptions

Item condition

Size and measurements

Original RRP

Your payout details

Once accepted, we will arrange collection/drop-off.

Cleaning & Preparation

Do items need to be cleaned before listing or sending?

Yes. All items must be cleaned before selling. New items with tags do not require cleaning.

What happens if my item doesn’t sell?

We may recommend:

New or clearer photos

Adjusting your description

Lowering the price

For Concierge items, you can retrieve them any time after the review period.

How does payment work?

Buyers pay through The Luxe Almari checkout. Funds are held securely until the buyer receives the item. Once delivery is confirmed, your payout is automatically released to your bank account via Shopify Payments or Stripe (depending on your setup).

Who pays for postage?

The buyer pays for tracked delivery. As the seller, you must ship using a tracked service (Royal Mail recommended).

Refunds, Returns & Delivery

Luxe Almari Returns & Refund Policy

Change of Mind Returns

We do not accept returns or refunds for change of mind.

In line with UK consumer law, customers have a 14-day cooling-off period for online purchases. However, where applicable, Luxe Almari reserves the right to offer an exchange, resale assistance, or store credit instead of a refund for change-of-mind returns, particularly for curated, imported, or embellished items.

Any request must be submitted within 14 days of receiving your order. Items must be returned within 14 days of approval.

Return Postage

Return postage is the responsibility of the customer unless the item is confirmed to be:

  • Faulty
  • Significantly damaged on arrival
  • Incorrect
  • Not as described

Non-Returnable Items

We are unable to accept returns on:

  • Customised or made-to-order items
  • Earrings, jewellery, or accessories once opened or worn
  • Items returned without prior written approval
  • Items returned outside the approved timeframe
  • Items damaged after delivery

Faulty or Not as Described Items

We take quality seriously and each piece is carefully checked before dispatch.

An item will only be considered faulty if there is a significant manufacturing or structural defect that materially affects the wearability or function of the item.

Please note:

  • Minor irregularities, loose threads, bead variation, or slight embroidery inconsistencies are not considered faults.
  • Due to the handmade and intricate nature of Indian embroidery, embellishments, beadwork, and stitching variations may naturally occur.
  • Minor bead displacement, loose threads, or small embellishment irregularities can occur during production, finishing, or packaging and are considered part of the artisanal nature of these garments.

If you believe your item is significantly faulty, you must email us within 48 hours of receiving your order with clear photos and a description of the issue.

Approved faulty items must be returned within 5 days for a refund or replacement.

Wrong Item Received

If you receive an incorrect item, please contact us within 48 hours of delivery with photos and order details. We will arrange a replacement or refund where appropriate.

Lost or Undelivered Orders

If your order has not arrived, we will investigate with the courier. Refunds or replacements will be issued if the parcel is confirmed lost.

Free Re-Listing Service

If you change your mind about a clothing item, you may request a free re-listing service within 72 hours of receiving it.

We will relist the item for sale on your behalf. Once sold:

  • You will receive 100% of the final sale proceeds (minus any applicable platform fees if stated at checkout)

This service is not available for jewellery or accessories.

Return Approval Requirement

All returns must be approved in writing before being sent back. Items returned without prior approval will not be accepted or refunded.

How to Request a Return or Issue

Please contact:
info@luxealmari.co.uk

Include:

  • Order number
  • Clear photos (if relevant)
  • Description of the issue

Refund Processing Time

Once a return is approved and received:

  • Refunds will be issued to the original payment method
  • Bank processing times may take up to 10 business days

Your Statutory Rights

Nothing in this policy affects your statutory rights under UK consumer law